Payment Policy – Neonex Academy

Payment Methods

• Bank Transfers
• Online Payment Gateways

All payments must be completed before access to any course or service is granted unless stated otherwise.

Pricing

• All prices are listed in LKR
• Prices are subject to change at any time without prior notice

Course Enrollment

• Enrollment is confirmed after full / partial payment is received
• You will receive a confirmation via email after successful payment

Refund Policy

Fees paid are non-refundable. Refunds (if applicable) will be processed only under special circumstances such as duplicate payments or technical issues from our side. Approved refunds will be processed within 7–14 business days.

Cancellation Policy

• We reserve the right to cancel or reschedule any course
• In such cases, users may transfer to another course or request a refund (if applicable)

Late or Failed Payments

• If a payment fails, access to the course may be restricted
• It is the user’s responsibility to ensure payment details are correct

Secure Transactions

We use secure third-party payment providers to process transactions. We do not store your card details on our servers.