Refund Policy – Neonex Academy
Last updated: 09/04/2026
At Neonex Academy, we are committed to providing high-quality educational services and a satisfying learning experience. This Refund Policy outlines the conditions under which refunds may be granted.
Course Enrollment & Refund Policy
All course enrollments at Neonex Academy are non-refundable. Once a payment has been successfully made, it cannot be refunded under any circumstances.
Please ensure that you carefully review course details before making a payment.
Non-Refundable Services
All services provided by Neonex Academy are non-refundable.
Students may access courses through:
- Online live classes, or
- Physical (in-person) live classes, depending on the course
Some courses may also include recorded sessions. These recordings are provided for viewing purposes only and cannot be downloaded, shared, or distributed under any circumstances.
By enrolling, you agree to these terms and understand that no refunds will be issued for any service offered.
Cancellation by Neonex Academy
- If a course is canceled by Neonex Academy for any reason, students will be entitled to:
- The option to transfer to another course of equal value
- If a course is canceled by Neonex Academy for any reason, students will be entitled to:
Technical Issues
- If a student experiences technical issues that prevent access to the course, our support team will work to resolve the issue.
Changes to This Policy
Neonex Academy reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions about our Refund Policy, please contact:
- Neonex Academy
- 🌐 Website: neonexacademy.lk
- 📧 Email: info@neonexacademy.lk
- 📞 Phone: 0707211222